Privacy Policy

Effective Date: November 20, 2024

1. Introduction

This Privacy Policy describes how SponsoredAI ("we," "us," or "our") collects, uses, and shares information when you use our AI-powered video ad creation platform at sponsored-ai.com (the "Service"). This policy applies to all users of SponsoredAI and any subsidiaries or affiliates.

We are committed to protecting your privacy and complying with major privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), UK Data Protection Act, and other applicable regulations.

Company Details:
SponsoredAI
California, USA
Email: support@sponsored-ai.com

Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

2. Information We Collect

Personal Information Provided by Users

  • Name and email address when you create an account or subscribe
  • Payment information (credit card numbers, billing address) processed through secure payment providers (Stripe)
  • Business details when you request demos or sign up for paid plans
  • Contact information collected through support queries or newsletters

Content & Input Data

  • Product descriptions, scripts, persona details, and other assets you provide to generate video ads
  • Images you upload for persona generation
  • Feedback, survey responses, and ratings you submit

You retain ownership of your content but grant SponsoredAI a license to use it to provide and improve the Service.

Automatically Collected Data

  • Device identifiers, browser type, operating system, IP address, time zone, and language preferences
  • Usage information (pages viewed, clicks, session duration) to improve user experience
  • Log files recording account activity, API requests, and error reports

Third-Party Data

  • Data from optional integrations with advertising platforms (with your permission)
  • Data from social sign-on providers (limited to name and email address, only with your permission)

3. How We Use Information

  • Service Delivery: Create and maintain user accounts, authenticate users, generate AI video ads, process transactions
  • Service Improvement: Analyze usage patterns and feedback to enhance features, develop new functionalities, and train AI models (using aggregated/anonymized data where possible)
  • Communication: Send administrative emails (account confirmations, billing notices, policy updates), respond to inquiries, and send marketing communications if you opt in
  • Legal and Security: Detect and prevent fraud, abuse, and security incidents; enforce terms of service; comply with legal obligations; protect rights and safety

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

  • Contract: Processing necessary to provide our services to you
  • Legitimate Interests: Analytics, fraud prevention, and service improvement
  • Consent: Marketing emails and certain cookies requiring consent
  • Legal Obligations: Compliance with applicable laws and regulations

California Residents: Under the CCPA/CPRA, you have the right to know what personal information we collect, delete your information, opt out of data sales/sharing, and opt out of automated decision-making. We do not sell your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

  • Essential Cookies: Required for the Service to function (authentication, security)
  • Analytics Cookies: Measure site performance and understand how users interact with our Service
  • Advertising Cookies: Deliver relevant advertisements (only with your consent)

You can adjust your cookie preferences through your browser settings. Disabling certain cookies may limit Service functionality.

6. Data Sharing and Disclosure

Service Providers

We share data with trusted third-party service providers who help us operate the Service:

  • Cloud hosting providers (server infrastructure)
  • Payment processors (Stripe for secure payment processing)
  • Email service providers
  • Analytics services

All service providers are bound by confidentiality and data-processing agreements.

AI Model Providers

Some features rely on third-party AI models (OpenAI, Sora). User inputs are transmitted to these services solely to generate outputs. These providers are contractually prohibited from using inputs or outputs for their own purposes beyond model improvement in accordance with their terms.

Legal Requirements

We may disclose personal information when required by law, court order, or to respond to lawful requests by public authorities.

Business Transfers

If SponsoredAI is involved in a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction, subject to the commitments in this privacy policy.

Aggregated/Anonymized Data

We may share de-identified or aggregated data (e.g., ad performance metrics) for research, marketing, or analytics without identifying individuals.

7. Data Retention and Deletion

We retain personal data only as long as necessary to provide services, fulfill legal obligations (e.g., tax laws), resolve disputes, and enforce agreements.

Retention Periods:

  • Account information: Duration of account plus 30 days
  • Content and video generations: Duration of account or until manually deleted
  • Log data: 90 days
  • Financial records: 7 years (legal requirement)

You can delete your account at any time by contacting support@sponsored-ai.com. Account deletion triggers deletion of associated personal data, except where retention is required for legal purposes. Data is securely deleted or anonymized once no longer needed.

8. International Data Transfers

SponsoredAI's servers and service providers may be located outside your jurisdiction, including in the United States. We use appropriate safeguards such as Standard Contractual Clauses (SCCs), UK Addendum, and data-processing agreements to ensure adequate protection when transferring data internationally.

9. Your Rights and Choices

Access, Correction and Deletion

You may request access to your personal data, correct inaccurate information, or request deletion by contacting us at support@sponsored-ai.com. We will verify your identity before processing requests.

Opt-Out of Marketing

You can opt out of marketing emails via unsubscribe links or account settings at any time.

California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

  • Right to know what personal information we collect and how it is used
  • Right to delete personal information
  • Right to opt out of "sale" or "sharing" of personal information (we do not sell data)
  • Right to limit use of sensitive personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at support@sponsored-ai.com

EU/UK Rights (GDPR)

EU and UK residents have rights including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right not to be subject to automated decisions with legal effects
  • Right to lodge a complaint with a supervisory authority

Automated Decision-Making

We use AI to generate video content and may use algorithmic ranking. You have the right to opt out of automated decision-making where it produces legal or similarly significant effects.

Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals, but you can control cookies through browser settings.

10. Security Measures

We implement industry-standard technical and organizational measures to protect personal data:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure coding practices and regular security audits
  • Access controls and authentication requirements
  • Regular backups and disaster recovery procedures

We encourage you to choose strong passwords, enable multi-factor authentication, and promptly inform us of any suspected security incidents at support@sponsored-ai.com.

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@sponsored-ai.com and we will delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this policy indicates when it was last revised.

Material changes will be communicated via email or prominent notice on our website. We encourage you to review this policy regularly. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries, requests to exercise your rights, or other questions about this Privacy Policy, please contact us at support@sponsored-ai.com